PRIVACY POLICY

1. Information We Collect

To efficiently handle heavy freight logistics and custom manufacturing requests, we collect specific information fields directly from you when checking out, including:

• Account Basics: Contact name, active phone numbers, email parameters, and precise home delivery addresses.
• Custom Mattress Metrics: Specific bed-frame dimensions, firmness preferences, and structural requests submitted to feed our custom foam cutting and layering lines.
• Transactional Credentials: Secure billing logs processed via protected payment gateway channels.

2. How We Process Your Data

Your user metrics are analyzed strictly to fulfill manufacturing and delivery pipelines, specifically for:

• Routing dimensional requirements precisely to our factory engineers and cutting stations.
• Managing shipment documentation required for handling and tracking large freight and roll-packed boxes.
• Sending live text confirmation messages regarding production updates, vacuum-packing completion, or courier transit statuses.

3. Safeguarding Custom Order Records

We implement modern industry protection standardizations to keep your account records entirely safe. Your purchase logs and delivery profiles are locked down within internal firewalls to prevent unauthorized access. We never rent, trade, or distribute customer details, order histories, or address files to secondary marketing platforms.

4. Trusted Third-Party Services

We connect your data exclusively with essential third-party service entities needed to handle basic checkout and fulfillment operations:

• Logistics Partners: Heavy freight and courier entities that require access to your full delivery address and mobile contact lines to deliver your mattress securely to your doorstep.
• Payment Solutions: Encrypted financial processors that manage card swipes, UPI, or bank transactions securely under certified PCI-DSS conditions.

5. Cookie Tracking Technologies

Our system uses small tracking data tokens called cookies. These cookies register active mattress models or accessories in your cart as you browse and track whether you are securely logged into your profile. This processing prevents item drop-offs when transitioning between different product specification pages.

6. Your Data Rights & Control Options

You retain total structural control over your stored personal profiling fields. You can log into your account menu at any time to modify address details or update account passwords. If you wish to completely wipe out your past order tracking history and profile data from our system records, simply drop an official request to our privacy support lines.